FAQs
Let's Get Started
Please feel welcome to contact our friendly reception staff with any general enquiries.
Opening Hours
Monday – Friday 8:00 – 17:00 pm
Saturday – 9:00 – 14:00 pm
Sunday – 10:00 – 14:00 pm
We help create a care plan that addresses your specific problem and we are here to answer all of your questions & acknowledge your concerns.
Durations to assessments vary but typically last between 60 to 90 minutes
Assessments are available for individuals of all ages, backgrounds, and demographics
No referral is required; individuals can directly schedule an assessment
Yes, all information shared during assessments is kept confidential.
Family involvement is encouraged and can be arranged based on individual preferences.
Therapy sessions typically last 45 to 60 minutes, but the duration may vary based on individual needs.
Frequency varies but is often weekly initially, then adjusted based on progress.
Yes, therapy options are discussed, and individuals can choose based on their preferences and needs.
Coverage depends on your insurance plan/ medical aid benefits, however, we can assist in verifying benefits.
Yes, workshops are open to individuals of all ages and backgrounds.
We delight in designing and providing workshops as requested by the clients. please contact us for further details.
If you're experiencing emotional challenges, relationship difficulties, or other psychological issues that impact your well-being and daily life, therapy can be beneficial. It provides a safe space to address and overcome these challenges.
To schedule an appointment, you can contact the practice directly through their provided contact information. They will guide you through the process of setting up an initial consultation.
During your first consultation, you can expect to discuss your concerns, goals, and reasons for seeking therapy. The therapist will provide information about their approach, gather relevant information, and answer any questions you may have.
Yes, therapy sessions are confidential. Your privacy and personal information will be treated with the utmost respect, following ethical and legal guidelines.
The practice may offer online therapy sessions, providing the convenience of accessing therapy from the comfort of your own space. You can inquire about this option when scheduling your appointment.
Yes, the practice offers therapy services for children and adolescents. This includes assessments and therapeutic interventions tailored to their developmental needs.
Remember that seeking therapy is a personal decision, and finding the right practitioner who aligns with your needs and preferences is crucial for a successful therapeutic journey. If you have more specific questions or concerns, you can contact the practice directly for further information.